F.A.Q.
WHO IS THIS FOR?
Our phones are for purchase by anyone for any use!
If you'd like to have a special addition for your wedding or event, we're here for that!
If you're looking to start a rental business or add a special feature to your current business, our phones are perfect for that too!
HOW DOES THE AUDIO GUEST BOOK WORK?
It's super easy! You simply plug the charged battery in, insert the SD card, set the phone to Record and turn on the power.
Your guests pick up the phone and hear a short greeting asking them to leave a message. Once they hang up the phone, their recording is saved.
You then retrieve the messages by removing the SD card and copying the files on your computer.
THESE LOOK THE SAME AS CHEAPER OPTIONS, WHAT'S UP WITH THAT?
Landline phones are becoming more rare, which means very few manufacturers are still making new phone bodies.
However, it's what's inside the phone that counts. We take every new phone and remove all the insides, keeping just the shell, and build the phone using custom and high-quality parts and electronics only. We make sure we're providing professional-grade phones, ensuring the very best audio guest book experience.
Other phones are mass-produced with the cheapest parts available, and the quality often matches.
HOW AND WHEN DO I GET TO HEAR THE MESSAGES?
You can switch the phone to Playback to hear all your messages at any time. Or, remove the SD card and use it in your computer to listen to the messages there.
Each message left by a guest is saved as soon as they hang up the phone, so messages are saved in real-time.
WHAT IS INCLUDED WITH THE GUEST BOOK?
Here's a list of everything you'll receive:
- A fully-ready audio guest book
- Battery pack
- USB-C charging cable
- Wall plug adapter (US)
- Tabletop sign
- SanDisk microSD card
- MicroSD card adapter
- Digital tabletop sign templates
- Social media templates
- Rental contract template
- Photographs of the phone
- Custom settings software
- Instructional booklet
WHAT COLORS AND STYLES DO YOU OFFER?
Currently we have several phone styles available, but we will be adding more as we're able to. If we don't have what you'd like, let us know! We may be able to help.
To see what we currently offer, please visit our Catalog.
WILL I RECEIVE MY GUEST BOOK IN TIME FOR MY EVENT?
We can usually get the phone in the mail by within two business days, but sometimes need three days. We offer free standard shipping, as well as two fast shipping option upgrades.
If you are in a time crunch, it is best to opt for the Priority or Express shipping, and take into account the handling and transit time.
CAN I RENT THIS PHONE OUT FOR MY BUSINESS?
Of course! We have been using this same technology for our business with great results. The phones can be reused indefinitely.
We've priced the phones competitively to allow you to recoup the cost with as few as 2 rental bookings given current industry rental rates.
WHAT OTHER SOFTWARE IS NEEDED?
All that's needed is a PC or Mac to access the files from the SD card.
However, if you opt to use the micro-USB data port and are using a Mac, you will need to download OpenMTP.
WHAT KIND OF FILE DOES THE PHONE SAVE?
The phone saves each message as its own high-quality WAV audio file.
With the settings software, you can also combine the messages into a single file, which will also be output as a WAV file.
WAV files are industry-standard files with better quality than mp3 and can be played on any media player with no conversion needed.
CAN I RECORD MY OWN GREETING?
Of course! Our phones come with a pre-recorded greeting by a professional voice actor. You can also select from other pre-recorded greetings from our settings software included with the phone.
If you want to record your own custom greeting, it's easy! You can record your new greeting on the phone itself, or upload a greeting recorded elsewhere in the settings software, and it will be converted for you and saved as the new greeting.
How long does the battery last?
Our v2 phones, with the internal battery, will last about 12 hours on a full charge with typical event usage.
The v1 phones, with the external battery, will last about 24 hours on a full charge.
I HAVE AN OLD PHONE, CAN IT BE CONVERTED?
Almost definitely, we can convert it. Reach out to us via our Contact page, and we'll discuss. Converted phones use a more basic functionality, but you still get a high-quality package and experience.
DO YOU HAVE ANY REVIEWS?
You betcha. Check out our reviews on Etsy, where we sport a 5-star rating.
WHERE ARE YOU LOCATED?
We're located in San Diego, California. Everything is built, programmed, packaged and shipped from here.
WHAT COUNTRIES DO YOU SHIP TO?
We currently ship to the US, including Puerto Rico, Canada, Mexico, United Kingdom, Australia, New Zealand, Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
WHAT SHIPPING SERVICES DO YOU OFFER?
We ship via USPS or UPS, depending on destination. Ground shipping to the US is free, and paid upgrades are available. International orders are typically shipped via UPS.
WHAT IS YOUR RETURN POLICY?
We do not accept returns, unless under extenuating circumstances or defective phones.
Get in the know!
We promise, no spam! Just the occasional product update, new release, or sale.