F.A.Q.
WHO IS THIS FOR?
Our phones are for purchase by anyone for any use!
If you'd like to have a special addition for your wedding or event, we're here for that!
If you're looking to start a rental business or add a special feature to your current business, our phones are perfect for that too!
HOW DOES THE GUEST BOOK WORK?
It's super easy! You simply need to plug it in to a power source and make sure the handset is properly placed.
Your guests pick up the phone and hear a short greeting asking them to leave a message. Once they hang up the phone, their recording is saved.
HOW AND WHEN DO I GET TO HEAR THE MESSAGES?
After the event, plug the phone into your computer and open the drive that appears. You will see the SD card there, which has your files. Each message is saved as its own audio file.
If you are using an Apple computer, you may need to download the free Android File Transfer app.
HOW WILL I RECEIVE THE PHONE?
We ship to all US locations via USPS Priority Mail or USPS Priority Mail Express.
WHAT IS INCLUDED WITH THE GUEST BOOK?
You will receive a fully-ready audio guest book, loaded with an SD card and greeting. Included in the package is an instruction sheet, an attached USB cable, wall outlet adapter, and an adapter for use with a portable charger.
WHAT COLORS AND STYLES DO YOU OFFER?
Currently we have several phone styles available, but we will be adding more as we're able to. If we don't have what you'd like, let us know! We may be able to help.
To see what we currently offer, please visit our Catalog.
WILL I RECEIVE MY GUEST BOOK IN TIME FOR MY EVENT?
We can usually get the phone in the mail by the next business day, but sometimes need two days. We offer two fast shipping options. If you are in a time crunch, it is best to opt for the Express shipping, and take into account the handling and transit time.
CAN I RENT THIS PHONE OUT FOR MY BUSINESS?
Of course! We have been using this same technology for our business with great results. The phones can be reused indefinitely.
We've priced the phones competetively to allow you to recoup the cost with as few as 2 rental bookings given current industry rental rates.
WHAT OTHER SOFTWARE IS NEEDED?
If you are using an Apple computer, you may need to download the Android File Transfer app in order to access the files.
Otherwise, no additional software is needed unless you'd like to edit the files, create videos, or perform any other custom work for your event or customers.
WHAT KIND OF FILE DOES THE PHONE SAVE?
The phone saves each message as its own high-quality WAV audio file. WAV files are industry-standard files that can be played on any media player with no conversion needed.
CAN I RECORD MY OWN GREETING?
Of course! Our phones come with a pre-recorded greeting by a professional voice actor, however, you can provide your own greeting as well. The instructions included with the phone detail this.
DO YOU HAVE ANY REVIEWS?
The same phones are available on Etsy, where I have a 5-star rating. You can also see my Photobooth business' 5-star rating on Google by searching for 12shot Photography & Photo Booth San Diego.